MindView SMART SOLUTIONS
Save support costs
Create a bot that solves problems instantly and reduces human support
Increase productivity
Create a bot that solves problems instantly and reduces human support
Happier customers
Create a bot that solves problems instantly and reduces human support
Recruitment and HR
Benefit from more candidates and applicants and improve your recruitment system.
Using a recruitment chatbot, you can get more candidates, automate the screening process, connect with them in different channels, eliminate repetitive and time-consuming tasks, and improve your recruitment workflow.
Create the perfect digital recruiter and train it to find the candidates you need. Do not scare jobseekers but try to involve them in a fun and exciting conversation.
Customer service
Automate your messaging across different platforms to enhance your customer support.
The most important advantage of using chatbots in your customer support is the improvement of the customer experience. Delivering 24/7 support and being able to provide faster answers generates happier customers. Your team will also benefit from this, being able to use the time for more productive activities.
Retail and e-commerce
Increase your website or online shop sales by using chatbots.
Using conversational chatbots will definitely engage more of your visitors, generating more valuable leads and transforming them into customers. Increase your traffic and leads volume using MindView SMART chatbots.
Healthcare
Be closer to your patients and provide the help they need faster.
Some of the most critical use cases in healthcare include: providing medical information, schedule medical appointments, collect data from patients, solve insurance inquiries, provide urgent health assistance, provide mental health assistance, and request prescriptions.
Using chatbots in healthcare is a decision any hospital should take without any doubt.
Travel industry
Create your chatbots for travel to automate the customer journey.
Being close to your customers is essential for any brand; that’s why you should use chatbots to engage with your customers on the channels they use.
Create the perfect virtual assistant to help your clients manage their booking, complete reservations, or manage the upgrades.
Send the boarding tickets or room reservations on the channels your customers prefer and create an experience to never forget for your audience.
Real-estate
Real-estate bots are great for all parts involved in the house searching process to save time, money, and other resources.
These chatbots are fantastic resources for real-estate for what they offer. If you are into real estate, you should use chatbots for their 24/7 availability, which is never possible to an agent. Also, but not limited to these reasons: better engagement with users of your website/account, better time management, automate your follow-up process, keep a record of interactions, schedule property viewings, and provide photos, clips, or 360 degree virtual tours to your possible customers, with no extra work from a realtor.
Fasten the process of selling your properties using chatbots, and create a better experience for anyone who is contacting you.
Banking and insurance
By using a chatbot in a financial institution, you can benefit highly.
Improvement of the customer service, using conversational banking is essential, and by personalizing the customer experience, your brand will earn a lot.
How can you use a chatbot? Well, the options are not that limited.
You can use a chatbot to make payments or send money, check your money balance or review your account history, send reminders, provide faster service to customers, provide help in case of suspicion of fraud, engage with your clients, and so on.
Education
The entire educational system is changing nowadays and now even faster due to the pandemic crisis.
Implementing chatbots in education is a trend.
See below some of the use-cases in education: sharing application process, answering FAQs, mass communication of exams timetables, informing, collecting feedback, sharing learning materials, developing communities.
Contact center integrations.
Connect to customer service tools and create the perfect hybrid solution with human agents. Support complex fallback, handover and hand-back scenarios.
GDPR compliance
We help customers comply with privacy regulations and adjust our software according to GDPR. Flow.ai works by the ISO 27001 data security standard
Secure Infrastructure
As a cloud-based company entrusted with valuable data, we set high standards for security. We host our infrastructure with HIPAA, PCI, or SOC 2 compliant providers located in the EU region.